We strongly urge you to report bugs, issues and requests using the github issue system. You have to have a github account for that, but it offloads the team from an awful lot of administrative tasks, wasting valuable time that would better be spend on more productive work. You can report in English (preferred, and really, we don’t mind language errors, NONE of the team members are native speakers!), German, French, Portuguese, Dutch and Danish, as long as you don’t mind us answering in English, to keep things coordinated.

Any issue goes, even hardware related things. If we can’t fix them, at least we can be aware of them and mention them to other users:

Please always include:

  • the version info that can be found in the Settings screen;
  • the type of car (Zoe, Fluence Z.E., Kangoo Z.E.);
  • the type of dongle you’re using.
13 comments on “Issues
  1. Sy Roz says:

    Hey. Im trying to develop Android app working with ELM327 and I sow your code it’s pretty professional seems to me. Would you like to help me for a $… ?

  2. Arno says:

    Hi, I updated CanZE to the newest version in Googleplay (1.24 from 21.2.2017) and now I am not be able to check or clear DFCs… Plaes, I am on Lemnos in Greece and want to come back to Austria, but there is a DFC activ in my LBC and I must clear it to charge my ZOE for the next 1500km…. Or I stay here in Greece, also nice 🙂

  3. Jules says:

    This is probably a simple problem – I’ve connected the konnwei adaptor, connected to it but after about 5 seconds it just says timeout on (atma). What can i try to fix it? Thanks.

  4. Matias says:

    I’m trying to collect data from Zoe R90, I noticed that you are looking for raw dumps from that car model. Are you refering to ELM dump with “raw dump”? With ELM dump I got a lot of data to the phone’s screen, but I didn’t find any log file stored. Could you please provide me step by step instructions how to collect the raw dump

  5. FM says:

    Hi, trying to use Maxiscan with a Zoe and CanZE often says Timeout “atma”. Also when is is reading the display on Zoe shows Check Hill Assist or Check Brakes error messages. What could the problem be? Is it the Maxiscan?

  6. Oleksandr Sharov says:

    Hi Bob , ilve just also checked a Kangoo ZE 2012 and it showed me 114% . and OdoBattery like 3k kms . I checked with both . CanZE and Fluence ZE spy. Strange enough Fluence ZE didnt show Odometer Car .. only OdoBattery. I can share the screens if needed.
    I wonder whether it can be a bug for Kangoos Ze. can you advice?

  7. Erikvb says:

    Hi Bob, I use the WiFi Konnwei with iOS on my 2015 Zoe. No problems. But i can’t get it to work on a Twizy 2014. It only reads the Odometer and gives an error statement that is unreadable. But reads like the data is in the wrong address. How can i fix this?

  8. dan says:

    hy. you can help me with a problem? i have charging problem and guys from renault say mus change BCB, but y find one used with good price. must be written if y change them? somebody know how to make compatible? thanks

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